Privacy Policy

Last updated: December 2024

Introduction

Learnra ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use Learnra, our student-focused productivity app.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

  • Email address or Apple ID used to sign up
  • Username and profile information you choose to provide
  • Account preferences and settings

1.2 Study Content

To provide our services, we collect and process:

  • PDFs you upload for flashcard generation and annotation
  • Notes and flashcards you create
  • Lecture recordings and their transcriptions
  • Images of problems/questions you snap for the Snap & Solve feature
  • Quiz questions and answers you generate

1.3 Usage Data

We automatically collect information about how you use our app:

  • App usage patterns and feature interactions
  • Performance data to improve app functionality
  • Device information (type, operating system, version)
  • Log data including IP address, access times, and pages viewed

2. How We Use Your Information

2.1 Service Provision

We use your information to:

  • Provide and improve Learnra services
  • Generate flashcards, quizzes, and summaries from your uploaded content
  • Summarize YouTube videos or recorded lectures
  • Solve problems from user-snapped images and provide step-by-step solutions
  • Enable PDF annotation and note-taking features

2.2 Communication

We may use your contact information to:

  • Send important updates or changes to our services
  • Provide customer support
  • Send promotional materials (with your consent)
  • Notify you about new features or improvements

2.3 Analytics and Improvement

We analyze usage data to:

  • Understand how users interact with our app
  • Identify areas for improvement
  • Develop new features and functionality
  • Ensure app stability and performance

3. Information Sharing and Disclosure

3.1 We Do Not Sell Your Data

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy.

3.2 Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Cloud storage and data processing
  • AI and machine learning services for content analysis
  • Payment processing for premium subscriptions
  • Customer support and communication

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption of data in transit and at rest
  • Regular security audits and assessments
  • Access controls and authentication measures
  • Secure data centers and infrastructure
  • Regular staff training on data protection

5. Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements

When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your account and associated data
  • Export your data in a portable format
  • Opt out of marketing communications

6.2 Account Deletion

You can request deletion of your account and all associated data at any time by contacting us at privacy@learnra.com. We will process your request within 30 days.

7. Children's Privacy

Learnra is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last updated" date
  • Sending you an email notification (for material changes)

Your continued use of Learnra after any changes constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

  • Email: info@learnra.app
  • General inquiries: info@learnra.app

We will respond to your inquiry within 30 days.